Case Management Solutions
Simplify casework across claims, investigations, and public services with BlueIrisIQ™
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Case Management Solutions
Case Management Solutions
Case Management Solutions
Intelligent Content Solutions
Partners
We work with leading technology partners to deliver integrated content solutions that automate, scale, and streamline your operations.
Standardize How You Manage Cases
BlueIrisIQ’s Case Management Solutions brings structure and consistency to disconnected case processes. It centralizes documents, data, and workflows in a secure, customizable system for managing incidents, investigations, and service cases. This gives teams a clearer view of responsibilities, ensures timely follow-ups, and creates a complete, traceable record for every case.
Case Orchestration
Manage the full case lifecycle—from intake to closure—in a single, centralized platform.
Case Orchestration
Manage the full case lifecycle—from intake to closure—in a single, centralized platform.
Case Orchestration
Manage the full case lifecycle—from intake to closure—in a single, centralized platform.
Unified View
Get instant access to forms, emails, contracts, and notes—all in one interface.
Unified View
Get instant access to forms, emails, contracts, and notes—all in one interface.
Unified View
Get instant access to forms, emails, contracts, and notes—all in one interface.
Process Automation
Route cases and supporting documents through custom workflows for approvals, escalations, and next steps.
Process Automation
Route cases and supporting documents through custom workflows for approvals, escalations, and next steps.
Process Automation
Route cases and supporting documents through custom workflows for approvals, escalations, and next steps.
Scalable Architecture
Scale confidently across use cases, from front-line service desks to complex enterprise-wide claims and investigations.
Scalable Architecture
Scale confidently across use cases, from front-line service desks to complex enterprise-wide claims and investigations.
Scalable Architecture
Scale confidently across use cases, from front-line service desks to complex enterprise-wide claims and investigations.
Unlock Better Case Management Outcomes, Faster
BlueIrisIQ’s Case Management Solution brings clarity, speed, and consistency to every stage of the case lifecycle. From complete visibility to automated routing and audit-ready records, you get the control and insight needed to deliver better outcomes with less effort.
360° Visibility
Connect structured case data with all supporting documents and correspondence. This gives caseworkers the full context at-a-glance, enabling more informed and accurate decision-making from a single interface.
360° Visibility
Connect structured case data with all supporting documents and correspondence. This gives caseworkers the full context at-a-glance, enabling more informed and accurate decision-making from a single interface.
360° Visibility
Connect structured case data with all supporting documents and correspondence. This gives caseworkers the full context at-a-glance, enabling more informed and accurate decision-making from a single interface.
Faster Resolution
Accelerate case lifecycles by automating document capture and task routing. Our solutions reduce response times and manual effort, freeing your team to focus on resolving cases, not chasing paper.
Faster Resolution
Accelerate case lifecycles by automating document capture and task routing. Our solutions reduce response times and manual effort, freeing your team to focus on resolving cases, not chasing paper.
Faster Resolution
Accelerate case lifecycles by automating document capture and task routing. Our solutions reduce response times and manual effort, freeing your team to focus on resolving cases, not chasing paper.
Better Customer Experience
Improve satisfaction and reduce escalations with faster, more consistent case handling. When your team is empowered with the right information, they can deliver a superior customer or constituent experience.
Better Customer Experience
Improve satisfaction and reduce escalations with faster, more consistent case handling. When your team is empowered with the right information, they can deliver a superior customer or constituent experience.
Better Customer Experience
Improve satisfaction and reduce escalations with faster, more consistent case handling. When your team is empowered with the right information, they can deliver a superior customer or constituent experience.
Built-in Compliance
Log every case action and document attachment automatically to create a complete, unchangeable audit trail. This built-in compliance ensures you can meet regulatory requirements and respond to audits with confidence.
Built-in Compliance
Log every case action and document attachment automatically to create a complete, unchangeable audit trail. This built-in compliance ensures you can meet regulatory requirements and respond to audits with confidence.
Built-in Compliance
Log every case action and document attachment automatically to create a complete, unchangeable audit trail. This built-in compliance ensures you can meet regulatory requirements and respond to audits with confidence.
Unified Recordkeeping
Keep all emails, notes, and files permanently linked to the case record. This unified approach simplifies reporting, ensures smoother handoffs between team members, and creates a single source of truth for every case.
Unified Recordkeeping
Keep all emails, notes, and files permanently linked to the case record. This unified approach simplifies reporting, ensures smoother handoffs between team members, and creates a single source of truth for every case.
Unified Recordkeeping
Keep all emails, notes, and files permanently linked to the case record. This unified approach simplifies reporting, ensures smoother handoffs between team members, and creates a single source of truth for every case.
Scalable by Design
Our solutions confidently scale with your needs, adapting seamlessly to support everything from small departments to complex, enterprise-wide claims or investigations processes, all while maintaining control.
Scalable by Design
Our solutions confidently scale with your needs, adapting seamlessly to support everything from small departments to complex, enterprise-wide claims or investigations processes, all while maintaining control.
Scalable by Design
Our solutions confidently scale with your needs, adapting seamlessly to support everything from small departments to complex, enterprise-wide claims or investigations processes, all while maintaining control.
Explore Smart Features That Keep Cases Moving
Streamline every step of the case journey with real-time visibility, configurable workflows, and AI-powered insights. These features are built to improve coordination, speed up resolutions, and keep information connected.
Configurable Case Workflows
Automate the routing, approvals, and escalations for any case lifecycle. We configure custom workflows that enforce your specific business rules, ensuring consistency and reducing the need for manual oversight.
Configurable Case Workflows
Automate the routing, approvals, and escalations for any case lifecycle. We configure custom workflows that enforce your specific business rules, ensuring consistency and reducing the need for manual oversight.
Configurable Case Workflows
Automate the routing, approvals, and escalations for any case lifecycle. We configure custom workflows that enforce your specific business rules, ensuring consistency and reducing the need for manual oversight.
Unified Case Files
Link all related documents, emails, and data directly to the case record. We use native objects in platforms like Hyland OnBase and Salesforce to create a single, cohesive view of every case from start to finish.
Unified Case Files
Link all related documents, emails, and data directly to the case record. We use native objects in platforms like Hyland OnBase and Salesforce to create a single, cohesive view of every case from start to finish.
Unified Case Files
Link all related documents, emails, and data directly to the case record. We use native objects in platforms like Hyland OnBase and Salesforce to create a single, cohesive view of every case from start to finish.
Real-time Dashboards
Monitor case status, workloads, and adherence to SLAs with intuitive, real-time dashboards and alerts. This provides managers with the immediate insights needed to identify bottlenecks and optimize performance.
Real-time Dashboards
Monitor case status, workloads, and adherence to SLAs with intuitive, real-time dashboards and alerts. This provides managers with the immediate insights needed to identify bottlenecks and optimize performance.
Real-time Dashboards
Monitor case status, workloads, and adherence to SLAs with intuitive, real-time dashboards and alerts. This provides managers with the immediate insights needed to identify bottlenecks and optimize performance.
Collaboration & Notifications
Enable seamless teamwork with built-in discussion tools, shared checklists, and automatic case updates. These features are designed to keep all stakeholders informed and aligned throughout the case lifecycle.
Collaboration & Notifications
Enable seamless teamwork with built-in discussion tools, shared checklists, and automatic case updates. These features are designed to keep all stakeholders informed and aligned throughout the case lifecycle.
Collaboration & Notifications
Enable seamless teamwork with built-in discussion tools, shared checklists, and automatic case updates. These features are designed to keep all stakeholders informed and aligned throughout the case lifecycle.
Analytics and AI
Gain deeper insights into your operational trends with built-in analytics. We leverage AI to automatically classify incoming cases or provide next-best-action recommendations to guide your team to better outcomes.
Analytics and AI
Gain deeper insights into your operational trends with built-in analytics. We leverage AI to automatically classify incoming cases or provide next-best-action recommendations to guide your team to better outcomes.
Analytics and AI
Gain deeper insights into your operational trends with built-in analytics. We leverage AI to automatically classify incoming cases or provide next-best-action recommendations to guide your team to better outcomes.
Why Choose BlueIrisIQ for Case Management
As your trusted partner, BlueIrisIQ provides the deep expertise and connected solutions needed to ensure your case management implementation is a success. We differentiate ourselves through.
Specialized Industry Expertise
We deliver tailored solutions rooted in decades of experience across insurance, healthcare, government, and other case-centric sectors.
Specialized Industry Expertise
We deliver tailored solutions rooted in decades of experience across insurance, healthcare, government, and other case-centric sectors.
Specialized Industry Expertise
We deliver tailored solutions rooted in decades of experience across insurance, healthcare, government, and other case-centric sectors.
Connected Solution Design
We don't just implement case management; we connect it with your document and records management platforms to create a seamless, insight-ready ecosystem.
Connected Solution Design
We don't just implement case management; we connect it with your document and records management platforms to create a seamless, insight-ready ecosystem.
Connected Solution Design
We don't just implement case management; we connect it with your document and records management platforms to create a seamless, insight-ready ecosystem.
User-Centric Approach
We align technology with the way your teams actually work, which drives higher user adoption, clarity, and productivity.
User-Centric Approach
We align technology with the way your teams actually work, which drives higher user adoption, clarity, and productivity.
User-Centric Approach
We align technology with the way your teams actually work, which drives higher user adoption, clarity, and productivity.
A Focus on Partnership
We support you far beyond the initial implementation, with a focus on delivering measurable ROI and lasting business impact.
A Focus on Partnership
We support you far beyond the initial implementation, with a focus on delivering measurable ROI and lasting business impact.
A Focus on Partnership
We support you far beyond the initial implementation, with a focus on delivering measurable ROI and lasting business impact.
Industries We Support
Design Your Case Management Solution
Let's build a structured plan to streamline your case management processes. Schedule a complimentary discovery session with a BlueIrisIQ specialist. We will help you identify your primary challenges and design an implementation approach tailored to your specific needs.
Design Your Case Management Solution
Let's build a structured plan to streamline your case management processes. Schedule a complimentary discovery session with a BlueIrisIQ specialist. We will help you identify your primary challenges and design an implementation approach tailored to your specific needs.
Empowering Your Business Future
Get Your Step-by-Step Guide to Digitization that Saves Big
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