Solutions and Services

Resources

Partners

/

/

Case Management & Eligibility Determination

Powering Human-Centered Government Services with Salesforce

BlueIrisIQ helps government agencies modernize case intake, eligibility, service delivery, and outcomes across the full spectrum of public benefit programs—using Salesforce Public Sector Solutions. 
 
From veterans assistance and food programs to unemployment and workforce initiatives, we enable cross-agency collaboration, compliance, and speed with Salesforce-based platforms tailored to each mission.

Built for Case Management. Engineered for Faster Eligibility.

BlueIrisIQ implements Salesforce Public Sector Solutions to unify intake, eligibility determination, documentation, and service coordination—on one secure, low-code platform. With Agentforce automation, OmniStudio guided forms, and MuleSoft integrations, agencies cut case backlogs, accelerate time-to-decision, and gain real-time oversight in FedRAMP High environments.

What We Deliver

Unify Case Management. Improve Service Delivery.

BlueIrisIQ helps agencies digitize the entire case lifecycle—from intake and eligibility determination to service coordination and outcome reporting. Built on Salesforce Public Sector Solutions, our implementations increase speed, accuracy, and equity in public benefit delivery.

Programs We Support 

Veterans Services

Housing, employment, and medical benefit coordination 

Learn More

Health & Human Services

Medicaid, SNAP, TANF, EBT, disability services

Learn More

Labor & Workforce Development

Job training, subsidies, and re-employment services 

Learn More

Family & Child Services

Child welfare, early intervention, and family support programs

Learn More

Programs We Support 

Veterans Services

Housing, employment, and medical benefit coordination 

Learn More

Health & Human Services

Medicaid, SNAP, TANF, EBT, disability services

Learn More

Labor & Workforce Development

Job training, subsidies, and re-employment services 

Learn More

Family & Child Services

Child welfare, early intervention, and family support programs

Learn More

Programs We Support 

Veterans Services

Housing, employment, and medical benefit coordination 

Learn More

Health & Human Services

Medicaid, SNAP, TANF, EBT, disability services

Learn More

Labor & Workforce Development

Job training, subsidies, and re-employment services 

Learn More

Family & Child Services

Child welfare, early intervention, and family support programs

Learn More

The BlueIrisIQ Difference 

BlueIrisIQ is built for complex, citizen-centric case management. We implement Salesforce Public Sector Solutions to unify intake, eligibility, service delivery, and outcomes—while ensuring compliance and equity across departments.

Let’s Modernize Casework—With Measurable Results

Whether you’re improving eligibility speed, reducing backlog, or connecting legacy systems, BlueIrisIQ designs and implements Salesforce to deliver clear outcomes—faster processing, stronger compliance, and better visibility across programs.

Case Management Assessment

A 30-minute working session to review your process and systems—and outline a practical Salesforce plan to speed determinations and improve oversight.

Schedule My Session

Connect with a Casework Specialist

Provide your info and we’ll contact you to arrange a brief assessment call focused on eligibility and workflow improvements.

Connect with a Casework Specialist

Provide your info and we’ll contact you to arrange a brief assessment call focused on eligibility and workflow improvements.

Frequently Asked Questions (FAQs)