Make Your Public Documents ADA Title II Compliant, With Proof

Use AI powered document accessibility to remediate high risk PDFs and Office files, generate clear PAC summaries, and move toward WCAG 2.1 Level AA and Section 508 document accessibility without overwhelming your team.

Built for state, county, and local governments, K-12 districts, and public colleges, preparing for April 2026 ADA Title II digital accessibility requirements.

The Real Accessibility Gap Is in Your Documents

ADA Title II’s April 2026 deadline is putting pressure on state, county, and local governments, K-12 districts, and public colleges to fix more than just their websites.

Most accessibility risk now sits in downloadable documents: forms, policies, reports, agendas, meeting packets, and public records.

BlueIrisIQ’s Accessibility on Demand™ document accessibility service focuses on those files. We help you identify high risk documents, remediate them at scale, and capture the evidence you need to show progress.

Who Needs Document Accessibility Under ADA Title II?

Document accessibility isn’t just an IT problem. ADA Title II touches multiple teams across your organization. This service is built to support the people who feel the pressure most. 

ADA / Civil Rights / DEI leads

Need to show real progress on ADA Title II digital accessibility, respond to complaints, and avoid headlines driven by inaccessible forms and reports.

CIOs, IT, and Digital Services

Own the web platform but don’t have capacity to manually remediate thousands of PDFs and Office files or maintain custom scripts and one-off tools.

Web, UX, and Records / Clerk’s offices

Manage the content that residents, businesses, and students actually download: forms, agendas, minutes, packets, and public records tied to PRR / FOIA.

Legal, Risk, and Compliance teams

Worry about ADA Title II, Section 508, and open records exposure, and need clear evidence that documents have been tested and remediated.

Department owners (Health & Human Services, Transportation, Education, Finance, etc.)

Publish the highest-impact documents and want a practical way to keep key forms and reports accessible without becoming accessibility experts themselves.

ADA Title II Deadlines Are Coming. Most Risk Is In Your Documents.

The updated ADA Title II digital accessibility rule requires public entities to meet WCAG 2.1 Level AA for websites, mobile apps, and “conventional electronic documents” such as PDFs and Office files. Larger jurisdictions must comply by April 2026, with smaller municipalities and special districts following in 2027.

For many agencies, the website template already passes basic accessibility checks. The problem is everything behind the “Download” button:

These documents are often untagged, out of order, or unreadable to screen readers, and they lack clear evidence of accessibility work. That creates exposure for: 

ADA Title II and Section 508 complaints 
PRR / FOIA delays and escalation
Media and advocacy attention focused on inaccessible content 

Learn how to control that risk and move toward WCAG 2.1 Level AA and PDF/UA compliance in a practical, measurable way. 

A Document Accessibility Service Designed for Government

Accessibility on Demand™ is a document accessibility service focused on public sector needs. We combine AI powered document analysis with expert review to help you: 

We follow a simple, repeatable model that your team can understand and explain: Find --> Fix --> Prove --> Govern

  1. Find high risk documents

We start by working with you to identify the document sets that matter most for ADA Title II and WCAG 2.1 Level AA: 

  • Public forms for residents, businesses, and students 

  • Frequently accessed documents on your website or portal

  • PRR / FOIA heavy content and legally sensitive records 

From there, we agree on a starter batch, such as your top 100–200 files by risk and usage. 

  1. Fix issues with AI and expert review

Accessibility on Demand uses automation to scan and remediate common problems in your PDFs and Office files, including: 

  • Missing tags, headings, titles, and language settings 

  • Incorrect reading order and unlabeled listsPRR / FOIA heavy content and legally sensitive records 

  • Table structure, form fields, and basic alternative text 

Complex documents, such as multi page forms or dense tables, are routed to human specialists for review so you are not relying on automation alone. 

  1. Prove compliance with PAC summaries 

For each processed file, you receive a short PDF Accessibility Checker (PAC) summary and a clear set of notes about what was fixed. These PAC summaries make it easier to: 

  • Demonstrate progress toward WCAG 2.1 Level AA and PDF/UA  

  • Respond to ADA Title II, Section 508, or PRR / FOIA questions 

  • Show auditors and internal stakeholders the work that was done 

Your team can store these summaries alongside the accessible file or in a central evidence location, depending on your governance model. 

PDF

  1. Govern new documents going forward

BlueIrisIQ also provides practical governance tools so the problem does not start over every month: 

  • A Document Accessibility Readiness Checklist to benchmark current risk   

  • A Repository Accessibility Governance Kit with posting standards and evidence guidance

  • A 30 Day Document Accessibility Action Plan to run an initial sprint on your highest risk documents

Together, these tools help you move from one time clean up to an ongoing document accessibility program. 

You don’t have to redesign your entire site or turn every staff member into an accessibility specialist. We help you focus on the documents that matter most for ADA Title II, WCAG 2.1 Level AA, and PDF/UA, then give you tools to sustain progress. 

See Document Accessibility in Action

Sometimes it is easier to see the process than to read about it. In this short demo, we walk through how an inaccessible public PDF moves through testing and remediation, and how the PAC summary helps your team show what changed. 

Watch a real document checked against ADA Title II and WCAG 2.1 Level AA requirements 
See examples of common issues like missing tags, reading order problems, and unlabeled tables being corrected 
Preview the PAC summary format and how your team can use it for audits, PRR / FOIA, and internal reporting

Ready to talk through your own documents? 

How This Approach Compares to Other Document Accessibility Options

Agencies often ask how a managed document accessibility service compares to doing everything in house, using basic tools, or hiring traditional remediation vendors.

Approach
What it looks like
Common issues
Where it fits
Manual in house remediation
Slow at scale, uneven quality, and limited ability to prove WCAG 2.1 Level AA or PDF/UA compliance for each file. Work stops when other priorities arise.
Slow at scale, uneven quality, and limited ability to prove WCAG 2.1 Level AA or PDF/UA compliance for each file. Work stops when other priorities arise.
Best for a small number of simple PDFs when you already have trained accessibility staff and time.
Basic accessibility checker tools
Self-service tools that scan PDFs and report errors and warnings.
Tools flag problems but do not fix them. Teams still need expertise and time to interpret results and make changes.
Useful as a quick spot check, but not enough by itself to clear a backlog or provide consistent evidence.
Traditional remediation vendors
Project-based engagements where batches of documents are manually remediated.
Higher cost per page, longer turnaround, and rigid scopes. Evidence may sit outside your normal document processes.
Works for one time clean up projects when you have funding and a fixed list of documents.
Accessibility on Demand™ from BlueIrisIQ
Managed document accessibility service that combines AI-powered remediation and expert review for the documents you select, with PAC summaries per file.
N/A
Designed for state, local, and education entities that need to move faster than manual work alone, at predictable cost, with clear evidence to support ADA Title II and WCAG 2.1 Level AA compliance.
Approach
What it looks like
Common issues
Where it fits
Manual in house remediation
Slow at scale, uneven quality, and limited ability to prove WCAG 2.1 Level AA or PDF/UA compliance for each file. Work stops when other priorities arise.
Slow at scale, uneven quality, and limited ability to prove WCAG 2.1 Level AA or PDF/UA compliance for each file. Work stops when other priorities arise.
Best for a small number of simple PDFs when you already have trained accessibility staff and time.
Basic accessibility checker tools
Self-service tools that scan PDFs and report errors and warnings.
Tools flag problems but do not fix them. Teams still need expertise and time to interpret results and make changes.
Useful as a quick spot check, but not enough by itself to clear a backlog or provide consistent evidence.
Traditional remediation vendors
Project-based engagements where batches of documents are manually remediated.
Higher cost per page, longer turnaround, and rigid scopes. Evidence may sit outside your normal document processes.
Works for one time clean up projects when you have funding and a fixed list of documents.
Accessibility on Demand™ from BlueIrisIQ
Managed document accessibility service that combines AI-powered remediation and expert review for the documents you select, with PAC summaries per file.
N/A
Designed for state, local, and education entities that need to move faster than manual work alone, at predictable cost, with clear evidence to support ADA Title II and WCAG 2.1 Level AA compliance.

If you want help picking the right mix for your agency, schedule a 20-minute ADA Title II Document Readiness Review and bring a few examples of your current PDFs.

Three Service Levels for Every Document Backlog

Whether you only need basic tagging for text-heavy PDFs or expert review for policy-driven forms, BlueIrisIQ’s Accessibility on Demand™ service lets you pick the right level of remediation for each document set—without over-paying. 

Basic

Level 1 (Standard)
$0.30/page

Best For: 
Large, text-heavy PDFs and Office docs 

What We Do: 
OCR, tagging, reading order, bookmarks 

Target outcome: 
Typically 95%+ against WCAG 2.1 Level AA / PDF-UA checks for straightforward documents

Advanced

Level 2 (Enhanced)
$1.80/page

Best For: 
Content with images, charts, and complex tables 

What We Do: 
Everything in Level 1 plus AI-assisted alt text, advanced tagging, and table structure fixes 

Target outcome: 
95%+ guaranteed for the scope of checks we process

Expert

Level 3 (Full)
$12/page

Best For: 
High-risk forms and policy-driven documents where every field matters 

What We Do: 
Expert human review, test files with assistive technologies, and tune against your specific ADA Title II / WCAG 2.1 Level AA requirements 

Target outcome: 
100% pass rate on agreed critical checks, with PAC report evidence per file

You can mix and match tiers across your repositories: use Standard for routine content, Enhanced where data and visuals matter, and Full for the small set of documents that must withstand the most scrutiny.

All tiers include: PAC accessibility report per file, evidence saved beside the document in your repository where supported, and options for one-time cleanup or ongoing processing. 

Close the ADA Title II Document Gap

Book a 20-minute ADA Title II document accessibility review. 

Choose a time that works for you and we’ll walk through where your public-facing PDFs and Office files stand today. In 20 minutes, we’ll:

Review up to three public documents using the PDF Accessibility Checker (PAC)

Flag any high-risk accessibility issues tied to ADA Title II and WCAG 2.1 Level AA

Outline practical next steps you can take before the April 2026 deadline

Pick a time on our calendar to get your personalized review.

Prefer a form? We’ll Follow Up Instead.

Fill out this short form and a BlueIrisIQ team member will schedule a 20-minute ADA Title II document review.

Prefer a form? We’ll Follow Up Instead.

Fill out this short form and a BlueIrisIQ team member will schedule a 20-minute ADA Title II document review.

Frequently Asked Questions (FAQ)

Frequently asked questions about document accessibility and ADA Title II.