Ongoing Platform Management, Without the Overhead
With BlueIrisIQ's Managed Services, our certified experts proactively monitor, manage, and optimize your critical information management platforms. We reduce the burden on your internal IT team, allowing them to focus on strategic initiatives instead of daily operational support.
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Content Management
Ongoing Platform Management, Without the Overhead
Ongoing Platform Management, Without the Overhead
Professional Services
Partners
We work with leading technology partners to deliver integrated content solutions that automate, scale, and streamline your operations.
Managed Services for Your Information Management Platforms
BlueIrisIQ Managed Services delivers expert support tailored to your platform, industry, and priorities—empowering your staff to focus on driving results. Our structured, SLA-driven approach minimizes overhead and downtime, safeguarding critical resources like time, productivity, and preventing burnout.
As trusted partners to your critical platforms, we transform technology into a competitive advantage—relieving workload and enhancing the experience for the people you serve.
Predictable Costs & Budget Flexibility
Manage predictable costs with a flexible budgeting model that fits your operational needs. Our Managed Services eliminate surprise expenses, providing the financial control necessary for effective IT planning.
Predictable Costs & Budget Flexibility
Manage predictable costs with a flexible budgeting model that fits your operational needs. Our Managed Services eliminate surprise expenses, providing the financial control necessary for effective IT planning.
Predictable Costs & Budget Flexibility
Manage predictable costs with a flexible budgeting model that fits your operational needs. Our Managed Services eliminate surprise expenses, providing the financial control necessary for effective IT planning.
Multi-Platform Expertise
Leverage our deep knowledge across the information management ecosystem. Our certified experts provide seamless support for platforms like Salesforce, Hyland, and Tungsten, ensuring your integrated solutions run cohesively.
Multi-Platform Expertise
Leverage our deep knowledge across the information management ecosystem. Our certified experts provide seamless support for platforms like Salesforce, Hyland, and Tungsten, ensuring your integrated solutions run cohesively.
Multi-Platform Expertise
Leverage our deep knowledge across the information management ecosystem. Our certified experts provide seamless support for platforms like Salesforce, Hyland, and Tungsten, ensuring your integrated solutions run cohesively.
Strategic IT Resource Optimization
Reduce the daily operational workload on your internal IT team. By entrusting platform management to our experts, you free your technical resources to focus on high-priority strategic projects and innovation.
Strategic IT Resource Optimization
Reduce the daily operational workload on your internal IT team. By entrusting platform management to our experts, you free your technical resources to focus on high-priority strategic projects and innovation.
Strategic IT Resource Optimization
Reduce the daily operational workload on your internal IT team. By entrusting platform management to our experts, you free your technical resources to focus on high-priority strategic projects and innovation.
Accelerated Issue Resolution & Upgrades
Minimize business disruption with faster, expert-led issue resolution and platform upgrades. Our SLA-driven support provides direct access to certified engineers, ensuring your systems always run smoothly.
Accelerated Issue Resolution & Upgrades
Minimize business disruption with faster, expert-led issue resolution and platform upgrades. Our SLA-driven support provides direct access to certified engineers, ensuring your systems always run smoothly.
Accelerated Issue Resolution & Upgrades
Minimize business disruption with faster, expert-led issue resolution and platform upgrades. Our SLA-driven support provides direct access to certified engineers, ensuring your systems always run smoothly.
Expert Platform Management & Support
We manage and optimize your Hyland OnBase®, Salesforce, Square 9 and Tungsten environments. From proactive maintenance to enhancement requests and strategic system reviews, we’re your trusted partner for ongoing platform support.
Daily Application Administration
BlueIrisIQ handles all daily application administration tasks, including user management, security permissions, and configuration updates, ensuring your platform runs smoothly and securely.
Daily Application Administration
BlueIrisIQ handles all daily application administration tasks, including user management, security permissions, and configuration updates, ensuring your platform runs smoothly and securely.
Daily Application Administration
BlueIrisIQ handles all daily application administration tasks, including user management, security permissions, and configuration updates, ensuring your platform runs smoothly and securely.
Proactive System Monitoring & Health Checks
We proactively monitor your system's health and performance 24/7. This preventive approach allows us to identify and address potential issues before they impact your users, significantly minimizing downtime.
Proactive System Monitoring & Health Checks
We proactively monitor your system's health and performance 24/7. This preventive approach allows us to identify and address potential issues before they impact your users, significantly minimizing downtime.
Proactive System Monitoring & Health Checks
We proactively monitor your system's health and performance 24/7. This preventive approach allows us to identify and address potential issues before they impact your users, significantly minimizing downtime.
Platform Upgrade & Patch Management
Our team manages planned platform upgrades and critical security patches. We handle the entire process to keep your system secure and up-to-date with the latest features, while minimizing disruption to your users.
Platform Upgrade & Patch Management
Our team manages planned platform upgrades and critical security patches. We handle the entire process to keep your system secure and up-to-date with the latest features, while minimizing disruption to your users.
Platform Upgrade & Patch Management
Our team manages planned platform upgrades and critical security patches. We handle the entire process to keep your system secure and up-to-date with the latest features, while minimizing disruption to your users.
Custom Enhancement Development
As your business evolves, so should your platform. We design and develop tailored enhancements, from custom reports to new workflow logic, ensuring the system continues to meet your unique business requirements.
Custom Enhancement Development
As your business evolves, so should your platform. We design and develop tailored enhancements, from custom reports to new workflow logic, ensuring the system continues to meet your unique business requirements.
Custom Enhancement Development
As your business evolves, so should your platform. We design and develop tailored enhancements, from custom reports to new workflow logic, ensuring the system continues to meet your unique business requirements.
Strategic Planning & Optimization
As your consultative partner, we conduct periodic system reviews to help you plan for the future. Our experts provide guidance on how to optimize system usage, improve efficiency, and maximize your long-term ROI.
Strategic Planning & Optimization
As your consultative partner, we conduct periodic system reviews to help you plan for the future. Our experts provide guidance on how to optimize system usage, improve efficiency, and maximize your long-term ROI.
Strategic Planning & Optimization
As your consultative partner, we conduct periodic system reviews to help you plan for the future. Our experts provide guidance on how to optimize system usage, improve efficiency, and maximize your long-term ROI.
Your Partner for Optimized & Reliable Platform Performance
Strategic IT Resource Optimization
Reduce the daily operational workload on your internal IT team. By entrusting platform management to our certified experts, you free your most valuable technical resources to focus on high-priority strategic projects and innovation instead of daily support.
Strategic IT Resource Optimization
Reduce the daily operational workload on your internal IT team. By entrusting platform management to our certified experts, you free your most valuable technical resources to focus on high-priority strategic projects and innovation instead of daily support.
Strategic IT Resource Optimization
Reduce the daily operational workload on your internal IT team. By entrusting platform management to our certified experts, you free your most valuable technical resources to focus on high-priority strategic projects and innovation instead of daily support.
Deep, Multi-Platform Expertise
Leverage our deep knowledge across the entire information management ecosystem. Our certified professionals provide seamless support for platforms including Salesforce, Hyland, Tungsten Automation, and Square 9, ensuring your integrated solutions run cohesively and at peak performance.
Deep, Multi-Platform Expertise
Leverage our deep knowledge across the entire information management ecosystem. Our certified professionals provide seamless support for platforms including Salesforce, Hyland, Tungsten Automation, and Square 9, ensuring your integrated solutions run cohesively and at peak performance.
Deep, Multi-Platform Expertise
Leverage our deep knowledge across the entire information management ecosystem. Our certified professionals provide seamless support for platforms including Salesforce, Hyland, Tungsten Automation, and Square 9, ensuring your integrated solutions run cohesively and at peak performance.
Proactive, SLA-Driven Partnership
Minimize business disruption with a partner who is focused on proactive, preventative maintenance. Our SLA-driven support ensures faster issue resolution and provides a structured framework for planned upgrades and strategic system reviews to maximize your long-term ROI.
Proactive, SLA-Driven Partnership
Minimize business disruption with a partner who is focused on proactive, preventative maintenance. Our SLA-driven support ensures faster issue resolution and provides a structured framework for planned upgrades and strategic system reviews to maximize your long-term ROI.
Proactive, SLA-Driven Partnership
Minimize business disruption with a partner who is focused on proactive, preventative maintenance. Our SLA-driven support ensures faster issue resolution and provides a structured framework for planned upgrades and strategic system reviews to maximize your long-term ROI.
Industries We Support
Maximize Your Platform Investment with BlueIrisIQ Managed Services
Let's build a support plan that fits your business. Connect with a BlueIrisIQ specialist for a complimentary operational review. We will discuss your current platform challenges, outline a tailored support model with clear SLAs, and demonstrate how our services can reduce the burden on your internal team.
Maximize Your Platform Investment with BlueIrisIQ Managed Services
Let's build a support plan that fits your business. Connect with a BlueIrisIQ specialist for a complimentary operational review. We will discuss your current platform challenges, outline a tailored support model with clear SLAs, and demonstrate how our services can reduce the burden on your internal team.
Frequently Asked Questions (FAQ)
Do you offer support for all platform upgrades?
Do you offer support for all platform upgrades?
Do you offer support for all platform upgrades?
How does BlueIrisIQ handle platform maintenance?
How does BlueIrisIQ handle platform maintenance?
How does BlueIrisIQ handle platform maintenance?
Can you customize platform features?
Can you customize platform features?
Can you customize platform features?
How do you minimize downtime during upgrades?
How do you minimize downtime during upgrades?
How do you minimize downtime during upgrades?
What platforms do you support?
What platforms do you support?
What platforms do you support?
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